“We’ve been meaning to look at this for about a year.”
The practice that keeps deferring
- What is actually going on
- There is no shortage of intent. There is simply nobody whose job it is to work out what to do, so it moves to next quarter — every quarter — while the firm down the road quietly gets on with it.
- What we do about it
- A readiness review puts a written, ranked list in front of the partners: where the hours go, what AI would take off the desk first, and what each would cost. An open-ended project becomes three decisions with numbers attached.
A year of “we really should” becomes a plan with a start date.